Monday, January 26, 2009

Oh yeah - Dell Too

In keeping with the theme of getting stuff fixed under warranty - I bought a Computer though the mail from Dell when I lived in Africa. Six months later I moved to Poland with a computer that had a broken piece on the motherboard (not related to the move).

I thought for sure I had to find a way to mail this back -

Turns out through the web site and a customer service technician, I was able to get Dell to honor the two-year warranty here in Poland.

The guy even came to the house to change out the Mother Board. Took less than 20 minutes and was completely free of charge. It was just too easy.

The only contact I have for these guys is a phone number (22-579-57-00) but I can confirm that if you do end up in Poland with a Dell and a warranty bought in a different country they will help you. At the very least this works if you bought the Dell in the U.S. originally.

And in case you're wondering - I usually just keep asking for someone to speak English - they almost always have someone who speaks Polish if you don't.

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