Duh - Get the iPod fixed here!

My daughter's iPod stopped working. We're ten months into the one-year warranty. I thought for sure that I'd have to send it back to the States, let them look at it and then send it back to me. My only hope was that the thing would get back to whatever service center it had to go to - before the warranty expires.

It turns out that less than 2 miles from the Embassy (on my way home no less) there is an authorized Apple Service Center. It's unassuming and you'd never know it, but you see the Apple trademark and the Serwis sign as you enter the building. The address is ul. Mangalia 4 and it's just off of Sobieskiego. There is more info listed on the Apple website under the Service tab - or by clicking here.

And the best part - they're completely linked up to the master Apple database. Since we bought that iPod through the Apple Store online, all the lady needed to do to verify the warranty, was type in the serial number. She took the iPod, gave me a receipt and said they would call me when its ready.

Of course nothing's perfect - she did drop large hints that the damage might not be covered by warranty (in which case I'll end up mailing it back to Apple after all) but if you have a MacBook, a Mac Computer or any other Apple Product that is still in its warranty period that needs serviced - check them out. It really was pretty easy.

And ultimately my review of them will completely depend on whether or not they fix my daughter's iPod or not...

UPDATE: - 29 January
Today I got a call from the Serwis Center here in Warsaw. They told me my iPod was ready.
Turns out they just replaced the iPod completely. Good in that my daughter has a working iPod Touch again. Bad in the sense that the engraved personalization that was on the iPod is gone. I suppose we could get it tricked out if we wanted - but I think we'll just live with having a new iPod instead.

Because we had such an easy experience - I don't image that we'll be buying any any other mp3 players other than an iPod for as long as we're in Poland. I was always a bit leery of the Apple customer service, but this has been a really positive experience.