Monday, February 9, 2009

Wonderful Warranties

I've been posting a lot about warranties lately, and I started making a mental list of the things that I've had serviced (or even replaced) under the manufacturer's warranty. The list started getting long.

These are some of my most recent warranty experiences:

-Kind of expensive surge protector - Mailed it in to get replaced

-Bose Earphones - Mailed in to get replaced

-iPod Touch - Took to the local Apple Serwis Shop where it was deemed to need replacement

-Wireless Keyboard - replaced free of charge by the store

-Memory Stick - replaced free of charge by the manufacturer

-Western Digital Hard Drive (2 times) - Replaced no questions asked by the Manufacturer

-Dell Computer - Had it serviced here in Poland - under warranty - no questions asked.

-Christmas gifts - One replaced by the website that sold it (no questions asked) and one that was a little more painful - but they still replaced it.

-Cast Iron Frying Pan - Bought 18 months ago and it cracked. The manufacturer sent a new one with no questions asked.

All-in-all we've had excellent luck lately with getting things serviced under warranty. Almost zero complaints. Now it might help when I'm contacting these places I explain that I'm stationed overseas and that I need assistance from afar, but whatever - I have a lot more faith that I'm getting my money's worth for the things I buy.

Of course the question becomes - what happens when the new/fixed items break again... I guess I'll end up doing exactly what the manufacturers hope that I do - buy new ones...

1 comment:

Anonymous said...

Western Digital Hard Drive 2 times Replaced no questions asked by the Manufacturer but since I had two in the last year my faith is waning in these drives