This is really targeted to USAA members, but if your bank charges you fees for ATM withdrawals in different currencies, you might be interested.
I sent a short note to USAA via the message link within the site, asking them to consider reimbursing USAA Members overseas the foreign currency transaction fees up to $15 per month - the same way they reimburse ATM surcharge fees to people in the US.
The next day I received a very cordial email from USAA politely blowing me off saying they would consider my suggestion. I didn't expect anything else - it's just me complaining.
If you happen to have USAA, the next time you log in please consider hitting that little button in the top right portion of the screen that says messages and a very short email asking them to waive the first $15 in foreign currency transaction fees the same way they waive the first $15 in ATM surcharge fees? If enough people sent a short email, surely they would notice it's not just one lunatic in Poland that this affects - and I know I'm not the only one using my ATM card overseas.
Tuesday, October 7, 2008
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I recently received a notice from USAA saying that beginning December 2008, we will now be charged a 1% debit/ATM foreign service transaction fee. I thought we were already being charged. Do you know if this counts for purchases made using debit cards as credit cards (i.e. pinless transactions?
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